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Coca Cola Lunch and Learn Report

by Ernie Evangelista

It’s been thirteen years since SLA Georgia’s last Brown Bag Lunch at Coca Cola headquarters in midtown Atlanta! Six Chapter members and guests returned to Coke on September 29 and were warmly hosted by Heather (Turnbull) Jordan, Mary Sullivan, Carol Reynolds, Barbara Kahn-Aitken and Office and Occupant Services Manager Tuffy Williams.

We dined in Coke’s newly renovated cafeteria which reflected the diversity of its world-wide customers – Southern meat and veggie options to sushi! As we ate, we watched a rolling slide deck of InfoSource services and resources. The KO InfoSource reflected these trends in many corporate libraries today:

  • The library as a place is not as critical since its physical collection is less important;
  • Our users are not always located where we are;
  • Though we were trained as librarians, our jobs today include vendor contract management;
  • We anticipate user needs and create news alerts to keep them updated on topics of interest;
  • Sometimes, we work directly in customer areas, as embedded librarians;
  • Our online tools meet the self-service needs of tech- and Web-savvy clients;
  • Our services are delivered to multiple channels: Online workstation, tablets and mobile devices.

After lunch, corporate tour guide Robert Angolia escorted us to the company’s history-filled meeting rooms and executive floors highlighted by mementos from co-founder Asa Candler to former Chairman and CEO Robert Goizueta. (Note that Coke’s formula, developed by John Pemberton, is NOT located at Coke’s headquarters; Instead, it’s under lock and key at the World of Coke in downtown Atlanta.)

Photos from our tour can be found at this SLA Georgia Flickr album:

Thanks to Tuffy, Heather and Coke’s InfoSource team for hosting and we hope it won’t be another 13 years before we return!

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